Course Description

At this point we understand the relationship between sales and costs. There have been areas identified in your business where you may be leaking money, and have started or completed a budget for your business. Over time you have created clear spending protocols for staff members with spending authority.

In this E-Class we will cover:

  • How to make your vision statement a corporate culture statement
  • The role your team leaders play in your business
  • How to create effective communication channels
  • How to make team meetings more productive
  • How to use motivators and incentives to drive your team

Learning Objectives: Overview for Focusing On Your Customer

At the end of this workshop, you will be able to:

  • Discover the benefits of developing a support network of connections.
  • Understand how building relationships can help you develop your business base.
  • Learn how to apply communication techniques to build your network.
  • Identify the key elements in strong working relationships, and how you might put more of these elements in your working relationships.
  • Recognize the key interpersonal skills and practice using them.

Chief Learning Officer

Trevis Baker

As an Organizational Engagement Consultant I provide Programs to increase an Organization's Effectiveness through better Employee Relationship Management. This particular form of Change Management is designed to create Operational Results through Employee Engagement.Coaching, Mentoring and Developing High Performance Teams on the benefits to be gained with proposed changes. Actively listening and redirecting their objections. Reducing resistance to Change by utilizing the most effective methodologies to encourage the Changes needed in behaviors, beliefs, attitudes, and values.Establishing processes for Organizations to better adapt to New Technologies and Change. Creating a Sense of Urgency around the need for Change by improving the Leader's interpersonal skills.Our program stems from Behavior and Value- Based Systems with an optimistic view of the nature of (People) — that (People) in a supportive environment are capable of achieving higher levels of development and accomplishments.With a diverse Leadership background in Operations, Staff Development, Business Growth Strategies and Quality Assurance Program Design applied to both Business and Leadership Development....Expert in implementing System-wide critical changes that increase Team Effectiveness and the successful execution of Goals that increase Organizational Growth. Focused on getting results we conduct comprehensive needs assessment to forecast demand for services, capacity and staffing...For Coaching Conference Calls- Please Dial- 1- (712) 432-3900 - Access Code: 978885#If you are in the Bay Area and would like to setup a One-On-One Coaching or participate in a Group Coach Session please contact atTrevis Baker - Professional Services Management Company- 1 (844) 937-2648 extension 101Monthly Program Subscribers - Please use coupon - builders   to receive a $100 per month Discount...

Course curriculum

  • 1

    Build Team Norms

    • Focusing on Your Customer

    • Focusing on Your Customer

  • 2

    Team Building

    • Profits through Team Building

    • Teamwork the Key to Successful Situational Leadership