Course Description

In this E-Class we will cover:

  • The financial impact of repeat business

  • How to figure out the average number of transactions of your business

  • How to calculate your average customer acquisition cost

  • The lifetime value of you customers

  • The 80/20 rule and letting some customers go

  • How you can lower the cost of your customers to boost profits

Chief Learning Officer

Trevis Baker

As an Organizational Engagement Consultant I provide Programs to increase an Organization's Effectiveness through better Employee Relationship Management. This particular form of Change Management is designed to create Operational Results through Employee Engagement.Coaching, Mentoring and Developing High Performance Teams on the benefits to be gained with proposed changes. Actively listening and redirecting their objections. Reducing resistance to Change by utilizing the most effective methodologies to encourage the Changes needed in behaviors, beliefs, attitudes, and values.Establishing processes for Organizations to better adapt to New Technologies and Change. Creating a Sense of Urgency around the need for Change by improving the Leader's interpersonal skills.Our program stems from Behavior and Value- Based Systems with an optimistic view of the nature of (People) — that (People) in a supportive environment are capable of achieving higher levels of development and accomplishments.With a diverse Leadership background in Operations, Staff Development, Business Growth Strategies and Quality Assurance Program Design applied to both Business and Leadership Development....Expert in implementing System-wide critical changes that increase Team Effectiveness and the successful execution of Goals that increase Organizational Growth. Focused on getting results we conduct comprehensive needs assessment to forecast demand for services, capacity and staffing...For Coaching Conference Calls- Please Dial- 1- (712) 432-3900 - Access Code: 978885#If you are in the Bay Area and would like to setup a One-On-One Coaching or participate in a Group Coach Session please contact atTrevis Baker - Professional Services Management Company- 1 (844) 937-2648 extension 101Monthly Program Subscribers - Please use coupon - builders   to receive a $100 per month Discount...

Course curriculum

  • 1

    How to Calculate and Lower the Cost of Your Customers

    • How to Calculate and Lower the Cost of Your Customers

    • How We Calculate What Your Customers Are Worth To You

  • 2

    How To Reactivate Stale Clients

    • How To Reactivate Stale Clients

    • How To Reactivate Stale Clients